On March 24th, 2016 Victor Pak, co-founder of Pakedge, and Martin Plaehn, CEO of Control4 sat down together to answer questions from dealers who wanted to know more about the acquisition of Pakedge by Control4.
Time stamps:
00:00 min
Very brief introduction
1 min
Vic opening remarks – Pakedge still exists, the team you trust is still here.
What’s the same & whats changing
Addressing product development plans and policies
What does this mean for non-Control4 dealers. We really are committed to open integration.
*Side Note* Please ignore rumors that our competitors are spreading,
no one will be cut off from Pakedge products and services.
3min 50sec
Martin – why C4 bought Pakedge
6min 10 sec
Martin reiterates and expands on committing to open integration for all dealers, no matter which automation brand they use.
7min 20 sec – 10min 15sec
Why is the the acquisition of Pakedge by C4 a good thing for non-C4 dealers?
Accelerated investment, infrastructure, road maps, resources and processes, etc.
10min 20 sec
Buying Pakedge, internal sales reps, distribution, and man reps
12min 30 sec
Martin – keeping the Pakedge as a distinct brand
13min 20sec
Tech support, who to call
14min 15 sec
Supporting dealers who buy competing brands
18min 15sec
Connect+ (and BakPak) how will that be affected or change?
It’s not just for C4 products
19min 15sec
Pricing
Pricing and program differences between Control4 and Pakedge store (21:17)
23min 30 sec
Commercial market and products
24min 35 sec
What about Pakedge dealers who don’t sell C4 will they be hounded by C4 sales to recruit?
FYI – Pakedge management team can be reached at wecare@pakedge.com
25min
Will C4 offer other networking brands other than C4
26min
Product Quality
27min 10sec
turn around time when ordering Pakedge through C4
28min
Will Pakedge policies changes to match Control4 or stay the same?
28min 30sec
Benefits of bundling C4 with Pakedge?
30min
C4 devices and other third party devices on BakPak
EA controllers on BakPak?
32min
Using managed switches with C4
32min 30 sec
Recurring revenue with remote management and building a unified platform
34min 30sec
Vic will you be staying with Control4/Pakedge
We are always interested in hearing from our dealers. Please send feedback and concerns to wecare@pakedge.com where it will be reviewed by a special team and our Pakedge management team.
