Listen to Live Q&A with Victor Pak

March 24, 2016


Listen to the Recording
of the Live Q&A Event

On March 24th, 2016 Victor Pak, co-founder of Pakedge, and Martin Plaehn, CEO of Control4 sat down together to answer questions from dealers who wanted to know more about the acquisition of Pakedge by Control4.


Time stamps:

  • 00:00 min
    • Very brief introduction


  • 1 min
    • Vic  opening remarks – Pakedge still exists, the team you trust is still here.
      • What’s the same & whats changing
      • Addressing product development plans and policies
      • What does this mean for non-Control4 dealers. We really are committed to open integration.

*Side Note* Please ignore rumors that our competitors are spreading,
no one will be cut off from Pakedge products and services.

  • 3min 50sec
    • Martin – why C4 bought Pakedge


  • 6min 10 sec
    • Martin reiterates and expands on committing to open integration for all dealers, no matter which automation brand they use.


  • 7min 20 sec – 10min 15sec
    • Why is the the acquisition of Pakedge by C4 a good thing for non-C4 dealers?
    • Accelerated investment, infrastructure, road maps, resources and processes, etc.


  • 10min 20 sec
    • Buying Pakedge, internal sales reps, distribution, and man reps


  • 12min 30 sec
    • Martin – keeping the Pakedge as a distinct brand


  • 13min 20sec
    • Tech support, who to call


  • 14min 15 sec
    • Supporting dealers who buy competing brands


  • 18min 15sec
    • Connect+ (and BakPak) how will that be affected or change?
    • It’s not just for C4 products


  • 19min 15sec
    • Pricing
    • Pricing and program differences between Control4 and Pakedge store (21:17)


  • 23min 30 sec
    • Commercial market and products


  • 24min 35 sec
    • What about Pakedge dealers who don’t sell C4 will they be hounded by C4 sales to recruit?
      • FYI – Pakedge management team can be reached at


  • 25min
    • Will C4 offer other networking brands other than C4


  • 26min
    • Product Quality


  • 27min 10sec
    • turn around time when ordering Pakedge through C4


  • 28min
    • Will Pakedge policies changes to match Control4 or stay the same?


  • 28min 30sec
    • Benefits of bundling C4 with Pakedge?


  • 30min
    • C4 devices and other third party devices on BakPak
    • EA controllers on BakPak?


  • 32min
    • Using managed switches with C4


  • 32min 30 sec
    • Recurring revenue with remote management and building a unified platform


  • 34min 30sec
    • Vic will you be staying with Control4/Pakedge


We are always interested in hearing from our dealers. Please send feedback and concerns to where it will be reviewed by a special team and our Pakedge management team.